Emergencies
Phone 309421. When the surgery is closed, a
recorded message will advise you which number to ring for assistance.
Cover is provided
by one of the doctors in this practice or by a deputising doctor from ‘Primecare’. |
Home Visits
If you are too ill to come to the surgery, please phone
before 10.00 am (where possible) with full details to enable appropriate
action to be taken. |
Disabled Access
Access
for the disabled is via the main entrance. In case of difficulty please
ask the staff for assistance. |
Prescriptions
Please give two working days notice in writing.
For reasons of safety we do not accept telephone requests. |
Complaints
This practice offers an informal in-house procedure
to deal with complaints about the services we provide. Please ask
our Practice Manager who will give you further information. We attempt
to resolve problems swiftly and take action as appropriate when we
have failed to achieve the high standards we aim for. |
Medical Students
The practice is occasionally involved in teaching of medical students
who will leave the consultation if requested by the patient |
Data Protection Act
All patient records are kept on
a computer database which is confidential and secure. Patients have
the same rights as any other person under the Data Protection Act,
and can view their own medical record if so requested.
For more information click here
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Freedom Of Information Act
For details of the Practice Freedom of Information Scheme please contact the Practice Manager |
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